Product Specifications for Red Hat Ansible Automation Platform – Standard – 100 Managed Nodes – 3 years
General | |
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Category | Networking applications – monitoring & performance management, system & remote management, clustering / high-availability software |
Product Type | Standard subscription – 3 years |
Platform | Linux |
Licensing | |
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License Qty | 100 managed nodes |
Service & Support | |
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Type | New releases update – 3 years ¦ Phone consulting – 3 years – response time: 1 business hour – availability: business hours – severity level 1 ¦ Phone consulting – 3 years – response time: 4 business hours – availability: business hours – severity level 2 ¦ Phone consulting – 3 years – response time: 1 business day – availability: business hours – severity level 3 ¦ Phone consulting – 3 years – response time: 2 business days – availability: business hours – severity level 4 ¦ Web support – 3 years – response time: 1 business hour – availability: business hours – severity level 1 ¦ Web support – 3 years – response time: 4 business hours – availability: business hours – severity level 2 ¦ Web support – 3 years – response time: 1 business day – availability: business hours – severity level 3 ¦ Web support – 3 years – response time: 2 business days – availability: business hours – severity level 4 |
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